{"id":18286,"date":"2025-05-25T15:29:53","date_gmt":"2025-05-25T13:29:53","guid":{"rendered":"https:\/\/digi.hosting\/?page_id=18286"},"modified":"2026-03-14T15:34:49","modified_gmt":"2026-03-14T14:34:49","slug":"acordo-do-processador","status":"publish","type":"page","link":"https:\/\/digi.hosting\/pt\/juridisch\/verwerkersovereenkomst\/","title":{"rendered":"Acordo com o transformador"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"18286\" class=\"elementor elementor-18286\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-dce-background-overlay-color=\"#000000\" class=\"elementor-element elementor-element-e345dc4 e-con-full e-flex e-con e-parent\" data-id=\"e345dc4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-37c4f76 e-con-full e-flex e-con e-child\" data-id=\"37c4f76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b15cf37 e-con-full e-flex e-con e-child\" data-id=\"b15cf37\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67695f7 elementor-widget elementor-widget-heading\" data-id=\"67695f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Acordo com o transformador<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-dce-background-color=\"#FFFFFF\" class=\"elementor-element elementor-element-2beabb86 e-flex e-con-boxed e-con e-parent\" data-id=\"2beabb86\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-583499c3 elementor-widget elementor-widget-text-editor\" data-id=\"583499c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"4\">Este Acordo de subcontrata\u00e7\u00e3o aplica-se ao tratamento de dados pessoais por <b data-path-to-node=\"4\" data-index-in-node=\"89\">Empresa Digi<\/b>, actuando como <b data-path-to-node=\"4\" data-index-in-node=\"117\">Digi Hosting<\/b> (a seguir designado \"o Subcontratante\") em nome dos seus clientes (a seguir designado \"o Subcontratante\") e foi elaborado em conformidade com o Regulamento Geral sobre a Prote\u00e7\u00e3o de Dados (RGPD).<\/p>\n<h3 data-path-to-node=\"5\">1. Introdu\u00e7\u00e3o e \u00e2mbito de aplica\u00e7\u00e3o<\/h3>\n<p data-path-to-node=\"6\">O presente acordo rege os direitos e obriga\u00e7\u00f5es relacionados com o tratamento de dados pessoais no contexto da presta\u00e7\u00e3o de servi\u00e7os de alojamento web e servi\u00e7os conexos. O presente acordo \u00e9 parte integrante dos Termos e Condi\u00e7\u00f5es Gerais do Subcontratante.<\/p>\n<h3 data-path-to-node=\"7\">2. Tratamento de dados pessoais<\/h3>\n<p data-path-to-node=\"8\">O Subcontratante trata as seguintes categorias de dados pessoais em nome do Respons\u00e1vel pelo Tratamento:<\/p>\n<ul data-path-to-node=\"9\">\n<li>\n<p data-path-to-node=\"9,0,0\">Dados de contacto e de identifica\u00e7\u00e3o (nome, endere\u00e7o eletr\u00f3nico);<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,1,0\">Endere\u00e7os IP e nomes de dom\u00ednio;<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,2,0\">Nomes de utilizador e informa\u00e7\u00f5es de in\u00edcio de sess\u00e3o;<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,3,0\">Dados de an\u00e1lise e utiliza\u00e7\u00e3o;<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,4,0\">Hist\u00f3rico de encomendas e informa\u00e7\u00f5es sobre contratos;<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,5,0\">Comunica\u00e7\u00e3o e pedidos de apoio;<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,6,0\">Imagens e outros conte\u00fados armazenados nos servidores.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"10\">O tratamento s\u00f3 \u00e9 efectuado com base nas instru\u00e7\u00f5es escritas (incluindo a execu\u00e7\u00e3o do acordo principal), a menos que as disposi\u00e7\u00f5es legais exijam que o subcontratante efectue outro tipo de tratamento.<\/p>\n<h3 data-path-to-node=\"11\">3. Objectivos do tratamento<\/h3>\n<p data-path-to-node=\"12\">Os dados s\u00e3o tratados exclusivamente para a presta\u00e7\u00e3o dos servi\u00e7os acordados: alojamento web, correio eletr\u00f3nico, registo de dom\u00ednios, apoio t\u00e9cnico, c\u00f3pias de seguran\u00e7a e seguran\u00e7a da rede.<\/p>\n<h3 data-path-to-node=\"13\">4. Obriga\u00e7\u00f5es da Digi Hosting<\/h3>\n<p data-path-to-node=\"14\">O transformador compromete-se a:<\/p>\n<ul data-path-to-node=\"15\">\n<li>\n<p data-path-to-node=\"15,0,0\"><b data-path-to-node=\"15,0,0\" data-index-in-node=\"0\">Confidencialidade:<\/b> Assegurar que os empregados est\u00e3o sujeitos a obriga\u00e7\u00f5es de confidencialidade estritas.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"15,1,0\"><b data-path-to-node=\"15,1,0\" data-index-in-node=\"0\">Seguran\u00e7a:<\/b> Aplica\u00e7\u00e3o de medidas t\u00e9cnicas e organizativas adequadas (ver ap\u00eandice 1).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"15,2,0\"><b data-path-to-node=\"15,2,0\" data-index-in-node=\"0\">Assist\u00eancia:<\/b> Apoiar o cliente com pedidos dos titulares dos dados, notifica\u00e7\u00f5es de viola\u00e7\u00e3o de dados e realiza\u00e7\u00e3o de DPIAs sempre que razoavelmente poss\u00edvel.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"15,3,0\"><b data-path-to-node=\"15,3,0\" data-index-in-node=\"0\">Elimina\u00e7\u00e3o de dados:<\/b> Eliminar ou devolver os dados ap\u00f3s a cessa\u00e7\u00e3o do servi\u00e7o, sujeito a per\u00edodos de reten\u00e7\u00e3o legais (por exemplo, legisla\u00e7\u00e3o fiscal).<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"16\">5. Subcontratantes<\/h3>\n<p data-path-to-node=\"17\">O respons\u00e1vel pelo tratamento autoriza a contrata\u00e7\u00e3o dos seguintes subcontratantes:<\/p>\n<div class=\"horizontal-scroll-wrapper\">\n<div class=\"table-block-component\">\n<div class=\"table-block has-export-button new-table-style is-at-scroll-start is-at-scroll-end\">\n<div class=\"table-content not-end-of-paragraph\" data-hveid=\"0\" data-ved=\"0CAAQ3ecQahgKEwiM8tXdwJ-TAxUAAAAAHQAAAAAQjwY\">\n<table data-path-to-node=\"18\">\n<thead>\n<tr>\n<td><span data-path-to-node=\"18,0,0,0\">Subprocessador<\/span><\/td>\n<td><span data-path-to-node=\"18,0,1,0\">Fun\u00e7\u00e3o<\/span><\/td>\n<td><span data-path-to-node=\"18,0,2,0\">Localiza\u00e7\u00e3o<\/span><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><span data-path-to-node=\"18,1,0,0\"><b data-path-to-node=\"18,1,0,0\" data-index-in-node=\"0\">Hetzner Online GmbH<\/b><\/span><\/td>\n<td><span data-path-to-node=\"18,1,1,0\">Centro de dados<\/span><\/td>\n<td><span data-path-to-node=\"18,1,2,0\">Alemanha, Finl\u00e2ndia<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"18,2,0,0\"><b data-path-to-node=\"18,2,0,0\" data-index-in-node=\"0\">OVHCloud<\/b><\/span><\/td>\n<td><span data-path-to-node=\"18,2,1,0\">Centro de dados<\/span><\/td>\n<td><span data-path-to-node=\"18,2,2,0\">UE, Am\u00e9rica do Norte, \u00c1sia-Pac\u00edfico<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"18,3,0,0\"><b data-path-to-node=\"18,3,0,0\" data-index-in-node=\"0\">Fornecedor aberto<\/b><\/span><\/td>\n<td><span data-path-to-node=\"18,3,1,0\">Registo de dom\u00ednios<\/span><\/td>\n<td><span data-path-to-node=\"18,3,2,0\">Pa\u00edses Baixos<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"18,4,0,0\"><b data-path-to-node=\"18,4,0,0\" data-index-in-node=\"0\">CBA Lochristi<\/b><\/span><\/td>\n<td><span data-path-to-node=\"18,4,1,0\">Contabilidade<\/span><\/td>\n<td><span data-path-to-node=\"18,4,2,0\">B\u00e9lgica<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"18,5,0,0\"><b data-path-to-node=\"18,5,0,0\" data-index-in-node=\"0\">Fatura para caixa<\/b><\/span><\/td>\n<td><span data-path-to-node=\"18,5,1,0\">Contabilidade<\/span><\/td>\n<td><span data-path-to-node=\"18,5,2,0\">B\u00e9lgica<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p data-path-to-node=\"19\">O subcontratante informar\u00e1 o cliente de quaisquer altera\u00e7\u00f5es previstas para os subcontratantes. O subcontratante garante que os subcontratantes est\u00e3o sujeitos a obriga\u00e7\u00f5es semelhantes em mat\u00e9ria de prote\u00e7\u00e3o de dados.<\/p>\n<h3 data-path-to-node=\"20\">6. Viola\u00e7\u00f5es e incidentes de dados<\/h3>\n<p data-path-to-node=\"21\">Em caso de viola\u00e7\u00e3o da seguran\u00e7a que provoque o roubo, a perda ou o acesso n\u00e3o autorizado a dados pessoais, o subcontratante informar\u00e1 o respons\u00e1vel pelo tratamento sem demora e, o mais tardar, no prazo de <b data-path-to-node=\"21\" data-index-in-node=\"216\">72 horas<\/b> ap\u00f3s a descoberta.<\/p>\n<h3 data-path-to-node=\"22\">7. Direitos das pessoas em causa<\/h3>\n<p data-path-to-node=\"23\">O subcontratante cooperar\u00e1 no exerc\u00edcio dos direitos das pessoas em causa (inspe\u00e7\u00e3o, corre\u00e7\u00e3o, supress\u00e3o), na medida em que tal esteja dentro das possibilidades t\u00e9cnicas do servi\u00e7o normalizado.<\/p>\n<h3 data-path-to-node=\"24\">8. Dura\u00e7\u00e3o e cessa\u00e7\u00e3o<\/h3>\n<p data-path-to-node=\"25\">Este acordo \u00e9 v\u00e1lido enquanto o Subcontratante processar dados pessoais em nome do cliente.<\/p>\n<hr data-path-to-node=\"26\" \/>\n<h3 data-path-to-node=\"27\">Ap\u00eandice 1: Medidas t\u00e9cnicas e organizativas<\/h3>\n<p data-path-to-node=\"28\"><b data-path-to-node=\"28\" data-index-in-node=\"0\">1. Organiza\u00e7\u00e3o e pessoal<\/b><\/p>\n<ul data-path-to-node=\"29\">\n<li>\n<p data-path-to-node=\"29,0,0\">A Digi Hosting tem uma pol\u00edtica de seguran\u00e7a coordenada sob a supervis\u00e3o da dire\u00e7\u00e3o.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"29,1,0\">Os funcion\u00e1rios s\u00e3o periodicamente treinados em conscientiza\u00e7\u00e3o e melhores pr\u00e1ticas de seguran\u00e7a do AVG.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"30\"><b data-path-to-node=\"30\" data-index-in-node=\"0\">2. Seguran\u00e7a f\u00edsica e ambiental<\/b><\/p>\n<ul data-path-to-node=\"31\">\n<li>\n<p data-path-to-node=\"31,0,0\">A infraestrutura est\u00e1 alojada em centros de dados com controlo rigoroso do acesso f\u00edsico, vigil\u00e2ncia por c\u00e2maras e prote\u00e7\u00e3o contra inc\u00eandios e falhas de energia.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"32\"><b data-path-to-node=\"32\" data-index-in-node=\"0\">3. Controlo de acesso e autoriza\u00e7\u00e3o<\/b><\/p>\n<ul data-path-to-node=\"33\">\n<li>\n<p data-path-to-node=\"33,0,0\">O acesso aos sistemas \u00e9 efectuado com base na <i data-path-to-node=\"33,0,0\" data-index-in-node=\"48\">\"Necessidade de saber<\/i> e autentica\u00e7\u00e3o forte.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"33,1,0\">As palavras-passe s\u00e3o armazenadas encriptadas de forma irrevers\u00edvel.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"33,2,0\">As sess\u00f5es s\u00e3o automaticamente terminadas em caso de inatividade.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"34\"><b data-path-to-node=\"34\" data-index-in-node=\"0\">4. Seguran\u00e7a operacional<\/b><\/p>\n<ul data-path-to-node=\"35\">\n<li>\n<p data-path-to-node=\"35,0,0\">Utiliza\u00e7\u00e3o de controlos de malware, filtros de rede e firewalls.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"35,1,0\">Registo de actividades cr\u00edticas do sistema para detetar tentativas de acesso n\u00e3o autorizado.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"35,2,0\">A troca de dados na Internet \u00e9 feita exclusivamente atrav\u00e9s de liga\u00e7\u00f5es encriptadas (SSL\/TLS).<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"36\"><b data-path-to-node=\"36\" data-index-in-node=\"0\">5. Continuidade e recupera\u00e7\u00e3o de desastres<\/b><\/p>\n<ul data-path-to-node=\"37\">\n<li>\n<p data-path-to-node=\"37,0,0\">Estruturas de armazenamento redundantes e c\u00f3pias de seguran\u00e7a separadas geograficamente garantem a capacidade de recupera\u00e7\u00e3o de dados ap\u00f3s incidentes.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"37,1,0\">Existem planos de emerg\u00eancia actualizados para v\u00e1rios cen\u00e1rios de emerg\u00eancia.<\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6930f59 elementor-widget elementor-widget-text-editor\" data-id=\"6930f59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>As presentes condi\u00e7\u00f5es gerais est\u00e3o sujeitas a erros de impress\u00e3o.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list {\"ordered\":true} --><\/p>\n<p><!-- \/wp:list --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a219d8 elementor-widget elementor-widget-heading\" data-id=\"9a219d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00daltima modifica\u00e7\u00e3o: 8 de mar\u00e7o de 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Verwerkersovereenkomst Deze Verwerkersovereenkomst is van toepassing op de verwerking van persoonsgegevens door Digi Company, handelend als Digi Hosting (hierna: \u201cde Verwerker\u201d) in opdracht van haar klanten (hierna: \u201cde Verwerkingsverantwoordelijke\u201d) en is opgesteld conform de Algemene Verordening Gegevensbescherming (AVG). 1. Inleiding en reikwijdte Deze overeenkomst regelt de rechten en plichten met betrekking tot de verwerking van [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":18254,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18286","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/digi.hosting\/pt\/wp-json\/wp\/v2\/pages\/18286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digi.hosting\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/digi.hosting\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/digi.hosting\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/digi.hosting\/pt\/wp-json\/wp\/v2\/comments?post=18286"}],"version-history":[{"count":28,"href":"https:\/\/digi.hosting\/pt\/wp-json\/wp\/v2\/pages\/18286\/revisions"}],"predecessor-version":[{"id":22604,"href":"https:\/\/digi.hosting\/pt\/wp-json\/wp\/v2\/pages\/18286\/revisions\/22604"}],"up":[{"embeddable":true,"href":"https:\/\/digi.hosting\/pt\/wp-json\/wp\/v2\/pages\/18254"}],"wp:attachment":[{"href":"https:\/\/digi.hosting\/pt\/wp-json\/wp\/v2\/media?parent=18286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}