BLACK FRIDAY
SLA
99.9% online.In black and white.
Clear agreements on availability, monitoring and support. Day and night, holidays included.
-30% on your first year
On every plan from Power up, with annual billing. Move · your move is free, we do the work
Every minute offline costs you visitors, customers and a spot in Google. That's why we keep an eye on everything, day and night.
Availability
What we guarantee.
At least 99.9% availability per month. With redundant networks, dual power supply and automatic failover.
- Network: connected 24/7 through our data centre
- Servers: actively monitored, virtual and physical
- Power: redundant, with backup systems
Monitoring
We keep an eye on it.Always.
Server load, network, storage, backups and web and mail services: checked automatically, 24 hours a day.
Security
Safely, withinand outside.
Data centres resistant to power cuts, fire and natural disasters. Encrypted connections, firewalls and backups.
What's not covered?
- Maintenance announced in advance
- DDoS attacks or situations beyond our control
- Problems caused by third-party software or by the customer
- Such as natural disasters or power cuts at the customer's end
Questions about our SLA?
We're happy to explain.