Is your site unreachable with a message that it's suspended? These are the possible causes.

Here's how #

1. An unpaid invoice: check your client area under Invoices. After payment everything is usually back online within half an hour.
2. Storage or bandwidth full: check in your client area or in DigiPanel how much you use, and upgrade or clean up.
3. A suspended domain in DirectAdmin: go to Account Manager → Domain Setup, tick the domain and click Unsuspend.
4. Abuse (e.g. a hacked site sending spam): you'll have received an email from us. Reply to that email and we'll solve it together.

Unsure? Open a ticket and we'll check it right away.

Stuck? Open a ticket, we're happy to help.